Terms & Conditions
The INVERT STYLE STORE offers its customers quality products, seeking partnerships with the best suppliers in the various categories it sells. To maintain credibility and always achieve consumer satisfaction, a Change and Cancellation Policy was created.
Know the rules of this policy below and in which situations you can use it:
PROCESSING - The Invert Style Store reserves the right to processsar all orders in a period so that it can be the buyer's data conferencing and to be carried out quality control of all products sold in our store or our brand Exclusive and registered.
International Order - The Invert Style Store reserves the right to 48 hours for processing and quality control for applications or purchases of products classified as international and are located in stock in the matrix in the United States.
National Order - The Invert Style Store reserves the right to 24 hours for processing and quality control for applications or buying classified products as national and perchance are located in stock in Brazil, otherwise even get sent Our store in the United States.
CANCELLATION - To cancel an order that you have done in each Invert Style Store stores, you should contact the atravé of our Helpline posted in our stores. Every effort will be made to accommodate the cancellation of your order, as long as it has not yet been sent. When contacting customer support to cancel an order by email, please send us your name, order number, and your contact information. Note that if the item was shipped, the order can not be canceled. In this case, you can ask to return the application if it was not removed from the original packaging or used and ask for a refund (less the envo costs.
PRODUCT OUT OF STOCK - Our stock may vary throughout the day, for an item Indicated as "in stock" when you place your order may in fact be out of stock.In this case we will make every effort to contact you immediately by email or telephone to notify you that your order will be placed Our customer service center will also provide you with information on how to cancel your order if you prefer not to wait for the item to re-exist in our stock. Most items will be back in stock within four (4) weeks. Some items for sale on our site are not kept in stock, but can be ordered specially for you and shipped within five (5) weeks.
GENERAL FOR EXCHANGES AND RETURNS - All occurrences involving exchange or refund must be communicated to our store through the Customer Care Center afixida in our stores. Product returned without this communication, after the deadline or with absence of accompanying items / accessories, will be returned to the customer by the company at the cost and position of the customer. The products do not undergo any change in our distribution center. They are shipped to the customer exactly as they were delivered to us by the manufacturer. If any of the following scenarios occur, refuse to receive the product:
- Open or defective packaging
- Faulty product
- Product in disagreement with the request
- Lack of accessories
If you still receive the product, please contact our Customer Service Center within 48 hours.
The product must be shipped in the original packaging, without any indication of use, without violation of the manufacturer's original seal, accompanied by invoice, manual and all its accessories
Exchange of any product due to purchase of wrong size, color or model the customer will be responsible for any and all transportation costs for the exchange.
REFUND FOR CANCELLATION / WITHDRAWAL - To return a product for repentance, the following conditions must be met:
The deadline to withdraw the purchase of the product is two calendar days, from the date of receipt.
The product must be shipped in the original packaging, without any indication of use, without violation of the manufacturer's original seal, accompanied by invoice, manual and all accessories.
In the requests of desistência of products of the categories clothing or dvd's, it is imperative the label / sealing of the product.
PRODUCT DEFECTIVE - The request for exchange must be reported to our Customer Service Center within 5 calendar days from the date of receipt. If the product purchased from our store is defective after five days from the date of receipt, but within the manufacturer's warranty period, you must contact the manufacturer to report the occurrence and obtain clarification, repair or even exchange of the product. Product purchased. If you can not contact the manufacturer, please let our Customer Service Center know in our stores.
If the product is defective within five days of receipt and is under manufacturer's warranty, please contact the manufacturer.
Products must be returned, preferably in its original packaging. It is essential that the original manufacturer's seal is intact, and that the goods have invoice, manual and all accessories EXCEPT FOR BOARDS REQUIRING USE IN WATER.
All exchange products are analyzed in detail by our team. They will be returned to the customer whenever no defect is found, or if one of the conditions described in the previous topic has been breached with the costs of redemption to be charged.
The contractual warranty is the sole responsibility of the manufacturer and its term and form of use are included in the Warranty Term that accompanies the product.
PROMOTIONS - Our main promotions are displayed in banners and pop-ups. You'll also find great deals distributed in each of the store's departments, such as discounts, free shipping, exclusive Invert Style Store to each purchase and more. Read carefully the regulation of each promotion before closing the purchase. If you have any questions, please contact one of our service channels.